Customer portal's Help & Support menu provides detailed instructions on how to leave questions to CS team of Haulla.
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You can directly call to CS team of Haulla for your inquiries. Our CS Team work on Monday to Friday 7 am to 3 pm (PST) exclude holiday. If it's out of operating hours, you can also leave a voice mail to receive your inquiry. If you leave a voicemail, the CS team will give you a callback within the operating hours soon.
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You can also leave a texted inquiries on Customer Portal. To leave an inquiry, please click LEAVE INQUIRY button.
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You can select a business on the dialog where you want to leave an inquiry for.
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You can write a subject for a inquiry. The title of the inquiry can be written up to 100 characters.
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In the Description, you can write a detail for inquiry. Description can be written up to 2000 characters.
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Subject and Description forms are mandatory, and the Submit button will not be activated unless you enter all of the prerequisites.
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Attaching a file is possible regardless of the extension of file. If the total number of files you want to attach is more than 100MB, the file is not registered and an error message is displayed.
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You can attach multiple files at a time, but if the total number of those files is more than 100MB, the entire file will not be registered.
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If you attempt additional registration after individual registration, if the file you want to register is more than 100MB, the existing registered files will be retained and only those that attempt to register will not be registered.
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- If the file is successfully registered, the file name and extension name of the file are displayed.
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You can delete a registered file by clicking the X icon next to the attached file.
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When you press the Submit button, you will see a toast pop-up stating that your inquiry has been successfully registered and that the CS team will contact you within 24 hours.